Why AM/PM ?

  • No call center, direct communication with our office 24 hrs. per day, 365 days a year
  • We are licensed, bonded, insured and certified (ROC#277854, #277852)
  • We’ll bill your insurance company directly
  • We offer a Emergency Preparedness Program for commercial, industrial, and retail properties

Water Damage Restoration - AMPM for Day/Night Help



Water Emergency!! We recommend that you take precautions to ensure your safety and the mitigation of property damage.



How Will AM/PM Restore Your Property?
One of the key components of restoring a building that’s been ravaged by water is conducting a thorough inspection of the property. This requires the right resources to identify all of the areas where moisture is trapped, specifically those that can’t be seen, or felt as being “wet”.

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Detailed Documentation & Drying As our client, you will receive detailed documentation of the work performed at your property. This is to include digital photos, thermal images from infrared camera inspections, moisture readings, closure testing results, and a complete summary of methodologies used, to prove the fix was successful.

Complete Reconstruction Immediately after the water damage mitigation and/or microbial abatement at the property are completed, our reconstruction division will provide you with a detailed estimate and working schedule for the repairs. Our crews will work diligently to ensure that your property is restored to its pre-loss condition.

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DAMAGE ASSESSMENT


Our highly trained technicians will employ a specific combination of moisture detection equipment, including our Thermal Imaging Technology and both penetrating and non-penetrating moisture meters to accomplish this task. By identifying all of the saturated areas, we can dry them immediately, and eliminate the conditions for mold to develop and for structural damage to occur.
One of the things that set AM/PM apart from other vendors is that we have a specialized moisture
This camera allows us to detect water that has seeped into hidden areas not visible to the human eye, including:

  • Ceilings
  • Light Fixtures
  • Crawl Spaces
  • Heat Vents
  • Insulation
  • Sub-floors
  • Elevator Shaft

This technology can detect moisture that is trapped in drywall, wood, cement and just about any structural material that does not have a reflective surface.
Thermal imaging technology is invaluable to the restoration of any building because if all of the moisture is not detected and dried immediately, these saturated areas could develop microbial growth and incur structural degradation.
This tool is especially beneficial in commercial buildings whose infrastructure is metal, where water can travel long distances between floors, far from the original leak. In addition, this moisture detection method is non-destructive and can save thousands of dollars spent on unnecessary demolition and later reconstruction in search of leaks in a building.

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​Proof That The Repairs Were Done Right
When repairs have been completed, AM/PM will provide all you need to prove that the fix was successful. Thermographic records can be used as documentation for contractors, managers, owners, and insurance companies. They can provide evidence of moisture intrusion or catastrophic water damage for insurance company investigations; diagnostic information for repair purposes; and proof that a building has been “dried out” properly, that may be required for insurance claim settlement. You get a dry building, and everyone gets piece of mind.
The images below depict water damage that could have been missed without the use of a thermal imaging camera.​

💡💡 FAQ 

My house was flooded and I have cleaned up all of the water; how do I know if the walls are still wet?
Although your floors and walls may look and feel dry on the surface, there may still be potentially damaging moisture present inside the walls. Our certified technicians use a variety of specialized tools, including Thermal (infrared) imaging technology, to uncover moisture that is not visible to the eye and to ensure that your structure is properly dried. Remember, it is better to dry your building properly than to perform a costly mold remediation.

How long will it take for my house/commercial building to dry? 

​cooling tower All situations are unique, but a typical water loss takes 3 to 4 days to dry out. This includes extracting any standing water, removing any non-salvageable structural materials and returning the structure to its pre-loss condition. Some factors that affect the drying time include; the extent of the damage, the length of time before the initial response, the structures electrical capacity (determines how much drying equipment can be used), the types of building materials affected and the amount of personal property in each room. If we use our Heat Drying System, the drying time will be drastically reduced, as will the need for demolition and the reconstruction costs associated with removing, baseboards, drywall, etc.

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How will you dry my house/commercial building? 

Our certified technicians typically use a combination of high velocity air movers, dehumidifiers and thermal energy (Heat) drying equipment in response to a water intrusion. Air movers increase the rate of water evaporation while dehumidifiers remove the evaporated moisture from the air. Thermal energy drying techniques combine controlled heat with airflow to produce high-speed evaporation, dramatically reducing drying times and minimizing the need for demolition and reconstruction. Click here to learn more about our drying equipment.

How long does it take for mold to develop?




Mold can begin to grow in 48-72 hours. That’s why it is so important to start the drying process as quickly as possible. Click the link to learn more about
Mold & Indoor Air Quality.

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 How do I know that that my property has been dried properly? 

Our technicians are certified by and comply with the drying standards specified by the IICRC, The Institute of Inspection, Cleaning and Restoration Certification, the main certifying body for the restoration industry. We conduct regular progress checks, monitoring the drying process with moisture meters and thermal imaging cameras to ensure that all of the affected areas are dried to industry standards. All of our moisture content readings are recorded and compiled in a report, complete with thermal images and digital pictures to give you the assurance that all of the structural materials have been dried properly.


How much will it cost? 

It is not possible to give a cost estimate without first inspecting the damage. Many types of water losses are covered by homeowner/commercial insurance policies and AM/PM works closely with insurance companies to ensure that our costs are fair and competitive. Remember that drying out your property is only a portion of the cost. There will likely be costs for structural repairs (drywall, paint, floor coverings, etc.) as well as repairing and /or replacing personal property.

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Will my insurance policy cover everything?

That depends on your individual carrier and the limitations of your insurance policy. Most insurance carriers will cover damages caused by a sudden and unexpected occurrence such as a burst toilet supply line, but they will not cover on-going issues like mold that develops from a slow leak, nor do they typically cover losses from ground water that enters your property from the outdoors. The best way to determine your coverage is to speak to your agent or to the claims department of your insurance carrier. Remember, you must act quickly and call a professional restoration company to avoid further damage and more costly repairs.

Is it true that when drywall gets wet it’s ruined and must be replaced? 

No, when properly dried, drywall can almost always be salvaged. If the carpet is wet, does it have to be discarded and replaced? It depends on the class of water that the carpet has come into contact with. Here are the possible scenarios: a) If the water was from a clean or “Category 1” water source such as a water supply line, then it can typically be dried in place and restored. b) If the water had a mild degree of contamination, such as fire sprinkler discharge or an air conditioning condensation line, then it is considered “Category 2” and the treatment must be judged on a case-by-case basis. In a residential Category 2 flood the carpet pad is typically removed and the carpet dried in place. c) If the water contains sewage or flowed in from the outdoors it is considered “black water” or “grossly contaminated” and is classified as “Category 3”. This water could contain blood-borne pathogens, diseases and/or chemicals of concern (pesticides, fertilizers, etc.).
All porous materials affected by Category 3 water should be removed.

When structural materials get wet, will they grow mold and create a health hazard for the occupants of the building, despite the drying efforts of a professional restoration company?

If the moisture source is eliminated and the saturated areas are dried properly the chances for mold growth are diminished. Immediate response, the right technology, cutting edge equipment and procuring a knowledgeable, experienced restoration company are the key components in preventing mold growth. These factors could mean the difference between a $1,500.00 loss and a $20,000.00 loss..

Mold Damage Repair


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